Shipping Information


Shipping Rates
Currently, we only provide shipping within Malaysia and to Singapore.
Notes: For other countries, kindly contact us with:
1. Email:
2. WhatsApp Number: +6011-1326 5387
Delivery and shipping charges are calculated according to the latest updates and rates from the collaborated courier partners.
Notes: Delivery charges of an order will be calculated and displayed at checkout page. 
Refer the latest delivery rates based on the table below:


Order Processing
- We ship from Malacca , Malaysia.
- We process ready stock order within 1-2 business days (excluding weekends and holidays).
- Pre-ordered items are processed within 1-2 business days of arrival in stock which take 8 - 21 business days.
- Successfully placed orders will receive an e-mail confirmation with order details. If you do not receive an e-mail, please check your spam/ junk filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at:

1. Email:
2. WhatsApp Number: +6011-1326 5387

- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors on address details provided. If an order is returned due to an incorrect address, customer will need to take responsible on second shipment fees. We will then arrange second delivery once payment received.
- Delivery process might take longer time due to Covid-19, especially shipment to East Malaysia. We are not responsible for shipping carrier delays.
 How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at:
1. Email:
2. WhatsApp Number: +6011-1326 5387
Contact us with your order number, and we will look into it for you.
Before shipment we will fulfill the order with tracking number and tracking URL which will be sending to your email.
Paste your tracking number here!
Parcel Tracking for NinjaVan:
Parcel Tracking for NinjaVan(SG):
Parcel Tracking for J&T: